Frequently Asked Questions
We supply products via a network of stockists throughout the UK and the rest of the world. Click the 'Stockists' tab above, or call us on 01284 757500 to find your local retailer.
Our catalogue and promotions are available to view online. However, if you would prefer a copy to be sent to you, please go to the 'Promotions' page and click on the ‘Request Literature’ link.
The latest documents are available to download in PDF format. Please search for your product on this website to see the links on the product page. If you cannot find what you need on our website, please call our Technical Help Team on 01284 757505 or email technical@sealey.co.uk.
We have a team of 9 people in our Technical Department who are extensively trained to answer complex questions about products in the Sealey range. they can can help with product repairs, servicing, selection and any other specialist questions. Call us on 01284 757505 or email technical@sealey.co.uk.
To arrange a service or repair, please contact the Sealey stockist you purchased the item from. If you would like to make a warranty claim, please provide them with your proof of purchase.
You can find links to update our Autel diagnostic products at www.auteltech.com. Updating the Sealey VSCANP is as simple as pressing the update button in the tablets menu.
All of our product videos are available to view on this website and our YouTube channel. To view these videos on our website, please visit the relevant product page.
All Sealey products are covered by a minimum 1 year parts and labour guarantee. Hand tools are covered by a no-quibble lifetime guarantee* against manufacturing defects. Extended guarantees are available on our Premier Air Tools, All-Steel Vices and Welding Transformers. These are conditional on completion of a simple online registration. Please see our 'Guarantee' page for further details.
* Lifetime replacement guarantee on all Premier and Siegen Hand Tools. Our no-quibble guarantee covers individual items within sets. Excludes TRX-Star** T40 bits, breaker bar knuckles, drill bits, cutting blades and taps and dies. Repair kits will be sent out for most ratchet wrenches. ** TRX-STAR, TRX-TS, and TRX-P tools are suitable for driving TORX® and TORX PLUS® fasteners respectively. TORX® and TORXPLUS® are registered trademarks of Acument Intellectual Properties, LLC.
Our Distributors hold stock of fast-moving items. If they do not have the specific item that you need, they can order it from us for prompt delivery. Premium delivery services are also available.
Yes. The Sealey Export Team are on hand to help with any queries or information you need. Call us on 01284 757548 or email export@sealey.co.uk.